Terms and Conditions

1. Introduction

Welcome to Southern Waters Cleaning. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our services or website.

2. Services

Southern Waters Cleaning provides professional cleaning services for vacation rentals, condominiums, and beach homes in Panama City Beach. Our services include but are not limited to vacation rental cleaning, condominium cleaning, beach home cleaning, turnover cleaning, deep cleaning services, and custom cleaning plans.

3. Booking and Payment

  • Booking: Services can be scheduled via our website, by phone, or by email. Please provide accurate information to ensure the correct service and timing.
  • Payment: Payment is due upon completion of the service unless otherwise agreed. We accept various payment methods including credit/debit cards and electronic transfers. All transactions are processed securely.

4. Cancellations and Rescheduling

  • Cancellations: To cancel or reschedule a service, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
  • Rescheduling: If you need to reschedule, we will do our best to accommodate your new preferred time slot based on availability.

5. Service Modifications

We reserve the right to modify or discontinue any of our services at any time. We will provide notice of significant changes that may affect your service.

6. Customer Responsibilities

  • Property Preparation: Customers are responsible for ensuring that their property is ready for cleaning. This includes securing valuable items and informing us of any special instructions.
  • Access: Customers must provide access to the property during the scheduled service time. If we cannot access the property, we may charge a fee or reschedule the service.

7. Liability

Southern Waters Cleaning is not liable for any damage to property or personal items unless caused by our negligence. We strive to provide high-quality services, but we do not guarantee complete removal of all stains or issues.

8. Privacy Policy

We are committed to protecting your privacy. Your personal information will be used solely for the purposes of providing and managing our services. Please refer to our Privacy Policy for details on how we handle your data.

9. Intellectual Property

All content on our website, including text, images, and logos, is the intellectual property of Southern Waters Cleaning. Unauthorized use or reproduction of our content is prohibited.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Florida. Any disputes arising from these terms will be resolved in the courts of Florida.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Phone: (937) 791-9993
Email: southernwatersclean@gmail.com
Address: 3529 Holmes Valley Road, Vernon, Florida 32462, United States