Privacy Policy

1. Introduction

Southern Waters Cleaning (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information: We collect personal information that you provide directly to us, such as your name, phone number, email address, and payment details when you book a service or contact us.

Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on the site. This helps us analyze and improve our website’s performance and user experience.

Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your activity. You can control cookie settings through your browser.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To process bookings, manage your account, and deliver our cleaning services.
  • To Communicate: To respond to your inquiries, send service confirmations, and provide updates or promotional information (if you have opted in).
  • To Improve Our Services: To analyze usage data and enhance the functionality and performance of our website and services.
  • To Comply with Legal Requirements: To fulfill legal obligations or resolve disputes.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and IT support. These providers are obligated to protect your information and use it only for the purposes specified.
  • Legal Authorities: If required by law or to protect our rights, we may disclose your information to comply with legal processes or enforce our terms and conditions.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

6. Your Rights

You have the right to:

  • Access and Correct: Request access to your personal information and correct any inaccuracies.
  • Opt-Out: Opt-out of receiving promotional communications from us by following the instructions in the emails or contacting us directly.
  • Delete: Request the deletion of your personal information, subject to certain legal requirements and exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: (937) 791-9993
Email: southernwatersclean@gmail.com
Address: 3529 Holmes Valley Road, Vernon, Florida 32462, United States